Privacy Policy

Effective Date: January 1, 2026

At BITHLINK, accessible from https://bithlink.com.ng, we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you use our website and mobile application.

Consent

By using BITHLINK, you agree to this Privacy Policy and consent to the collection and use of your information as described here.

Information We Collect

We may collect the following types of information:

Personal details such as name, email address, and phone number
Account login credentials
Transaction and service usage history
Device and log information such as IP address, browser type, and app usage data

BITHLINK does not store debit or credit card details. Payments are processed securely through third-party payment providers.

How We Use Your Information

To provide and operate our services
To process airtime, data, cable TV, and electricity transactions
To manage user accounts and authentication
To prevent fraud and ensure platform security
To improve our services and user experience
To comply with legal and regulatory obligations

Log Files

BITHLINK uses log files for analytics and security purposes. Information collected may include IP address, device type, date and time, and app interactions. These logs are not linked to personally identifiable information.

Cookies and App Technologies

We use cookies and similar technologies to store user preferences and enhance functionality. You can disable cookies in your browser or device settings, though some features may not work properly.

Third-Party Services

BITHLINK may share limited data with trusted third-party service providers such as payment processors, telecom service providers, and analytics tools. These providers are required to protect user data and use it only for service delivery.

We do not sell or rent personal data to third parties.

Data Protection Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Restrict or object to certain data processing

Requests can be made by contacting us using the details below.

Children’s Information

BITHLINK does not knowingly collect personal information from children under the age of 13. If such data is discovered, it will be deleted promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and become effective immediately.

Contact Us

Email: support@bithlink.com.ng
Website: https://bithlink.com.ng